The Shared Decision Making Gap

When making health care decisions, patients are often faced with two extremes. One approach is simply asking patients to make care choices based on their own ideas of care. This assumes a patient understands their condition and has obtained good information about their choices. … Read More.

Read More

Health Literacy

Health literacy is the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions. Only 12% of adults in the US have proficient health literacy. Over a third of US adults have difficulty with … Read More.

Read More

The Power of Patient Stories

Stories have the ability to cut through the clutter of everyday detail to connect what we do to our higher purpose. A patient story is a brief message about the patient experience—the safety, quality, and service of the care we provide. Patient stories provide opportunities to learn from and … Read More.

Read More